Eduardo Pontes
director of product payments & fintech 0→1 builder

I ship products. Then I scale the teams that run them.

Director of Product across SaaS, fintech, and e-commerce. Most recently led OmniGive at Donorbox — a headless donation platform now processing payments for 100,000+ organizations across 96 countries.

Open to Director / VP of Product roles — SaaS, fintech, e-commerce. Also open to select consulting engagements.

São Paulo, BR · eduardo@hanzo.cc

Experience

DB
Donorbox
Director of Product
2022–2025

Conceived and shipped OmniGive, replacing the company's core legacy donation form after a 6-month beta. Rebuilt the product operating model from zero: squads, UX research, product analytics, A/B testing.

8%→15% conversion
3→22 payment methods
96 countries
14 team members led
GR
Grover
Senior PM, B2B
Jan–Jun 2022

Designed and launched Customer Kits — configurable equipment presets letting enterprise customers manage rented device fleets at scale, eliminating per-client bespoke configuration.

EX
Expondo
Senior PM, Inspirational Commerce
Jun 2021–Jan 2022

Led the product workstream migrating 18 regional e-commerce stores from a legacy monolith to a headless MACH stack (CommerceTools, Amplience, Algolia, Vue Storefront), reorganizing delivery into domain-driven squads.

MT
Moteefe
Senior PM, New Channels & Seller Experience
2019–2021

Bootstrapped the Fulfilment Squad from scratch and opened Shopify, Etsy, and CSV seller channels, onboarding 1,000+ new sellers.

-35% cost / order
-85% support tickets
1,000+ sellers onboarded
OLX
OLX Europe
Senior PM, Real Estate Verticals
2017–2019

Redesigned the seller CRM, XML feed tooling, and API across Portugal, Poland, Romania, and Ukraine — reducing buyer bounce rate by 50% across 10,000+ agencies publishing 350,000 ads/month.

FF
Farfetch
Senior PM, Personalisation
2017

Shipped a context-aware personalisation layer, A/B tested across explicit and implicit behavioural signals — +10% Add-to-Cart rate, +5% recommendation CTR.

BC
Brasil/CT
Founder, CPTO
2010–2016

Built a DTC e-commerce company from zero, leading 34 FTEs across product, engineering, and UX, for brands including Santander, Avon, Disney, Mattel, Ambev, and Visa. Also bootstrapped an online travel agency processing 4,000+ monthly bookings.

$100M revenue / year
10M users
50,000 orders / month
34 FTEs led
Earlier career
2000–2010
GC
Globo.com
PM, Video Platforms · 2009–2010

Owned video products for Brazil's largest media group (300M views/month) and delivered live broadcast infrastructure for the 2010 FIFA World Cup, 450,000 simultaneous viewers.

Y!
iG
iB
Yahoo! Brazil, iG, iBest
2000–2009

Product management across communities, portal search, and ISP software with 6M+ installed users.

Flagship products

OmniGive Donation Form

Headless, next-gen donation form built to replace Donorbox's legacy core product after a 6-month beta. 8% → 15% conversion, +12% average donation value.

Live Kiosk (Card Reader App)

iOS card-reader app letting nonprofits accept in-person donations at galas, museums, and places of worship — expanding Donorbox's TAM beyond digital giving.

Customer Kits

Configurable equipment presets at Grover, letting enterprise customers manage rented device fleets without per-client bespoke setup.

Headless MACH Migration

Led the product workstream migrating 18 regional Expondo stores from a legacy monolith to CommerceTools, Amplience, Algolia, and Vue Storefront.

Builder projects

pprt.app (Point Perfect)

A read-later tool that replaces the unread pile with AI-synthesized Topics — clusters of your saved links with a short synthesis of what they add up to. Solo-built, pre-validation, ~15 hrs/week.

Cloudflare Workers · D1 · Vectorize · React 19 · built with Claude Code

Core competencies

product leadership
Director / Head of Product, OKR Planning, Squad Design, Roadmapping, Hiring & Mentoring
payments and fintech
Multi-currency, Local Payment Methods, Checkout Optimization, Donation Platforms
growth and analytics
CRO, A/B Testing, Product Analytics, Funnel Analysis, User Research
headless mach
CommerceTools, Amplience, Algolia, Vue Storefront, API-first Architecture
domains
SaaS · Fintech · E-commerce · Marketplaces · Nonprofit Tech · Media
languages
Portuguese (native) · English (fluent)

Education

Fundação Dom Cabral
Business Management Extension
2010
Brazilian Air Force University
Administration
1994–1997
Mentorships
Jeff Patton, Eric Ries, Joe Leech
ongoing

Writing & video

Selected writing and video coming soon.

What people say

Recommendations coming soon.

Let's talk

Open to Director / VP of Product roles — SaaS, fintech, e-commerce. Also open to select consulting engagements.