Eduardo Pontes
product lead saas, payments & fintech 0→1 builder AI-native builder

I ship products. Then I scale the teams that run them.

Product leader combining hands-on AI development with multidisciplinary leadership across SaaS, payments, e-commerce and marketplaces. I build products from discovery through launch and modernize global platforms. My recent work spans multi-agent applications, knowledge synthesis, editorial automation and product consulting.

Open to Senior / Principal Product Manager, Group Product Manager, and Director / Head of Product roles — SaaS, fintech, e-commerce.

Also open to select consulting and advising startups on product strategy and AI adoption.

São Paulo, Brazil · eduardo@hanzo.cc

Experience

Hanzo CC logo
Hanzo CC 🇧🇷
Product Consultant & AI Builder
2025–present

I built and launched PPRT, an AI read-later app in validation with approximately 35 users, combining embeddings, semantic clustering, bilingual multi-source synthesis, Gemini/OpenRouter routing, usage and cost tracking, and quality feedback.

I revived Submusica, a DJ equipment and music publication with approximately 5,000 monthly visitors, using source extraction and draft generation in a custom editorial voice with human review before publication. I also built two AI advisory apps for business decisions and DJ careers, tested with approximately 15 users across both apps, using CrewAI and custom Python orchestration for four executive and eight DJ specialist personas.

As a consultant, I advised three businesses on online presence and recurring sales, local-first AI positioning for government and schools, and child-safety market strategy and competitive analysis. I also mentored approximately 20 people pro bono on AI tools, concepts, practical problem-solving and low-cost local models.

4 products built
3 businesses advised
~20 people mentored
Donorbox logo
Donorbox 🇺🇸
Sr. Product Manager / Director of Product
2022–2025

I joined as Senior Product Manager and was promoted to Director of Product in 2024. As Senior PM, I launched OmniGive, expanded payment methods from 3 to 22, and launched Donorbox Live for iOS and Android. OmniGive replaced a 10-year-old core donation form, increasing conversion from 8% to 15%, average donation value by 12%, and platform revenue by 10% year over year after three flat years. The platform served more than 100,000 nonprofits across 96 countries.

As Director, I retained product responsibilities while leading 14 direct reports across product management, UX design, UX research and analytics. I established clearer ownership, embedded designers, research, analytics, A/B testing, quarterly OKRs and annual roadmap planning. Across both phases, Donorbox Live processed more than US$5 million in cashless donations; adopting organizations saw an average 157% increase in monthly giving.

8% → 15% conversion
+12% average donation value
3 → 22 payment methods
14 direct reports
Grover logo
Grover 🇩🇪
Senior PM
2022
I owned the B2B customer platform and restructured the product team and its working methods. I launched Client Kits, enabling B2B customers to place repeat technology-rental orders through self-service. This replaced spreadsheet-based repeat-order handling by a four-person sales team while retaining assisted onboarding for new customers.
750 Client Kits created in the first month
Self-service repeat orders
Expondo logo
Expondo 🇩🇪
Senior PM
2021–2022
In the Inspirational Commerce workstream, I enabled content reuse across 18 country storefronts by launching a MACH-based e-commerce platform and training business teams. I replaced fragmented SKU, category, content and marketing workflows with reusable content through Amplience and integrated translation through Smartcat, supporting 6,000 products on a stack that included CommerceTools, Amplience, Algolia and Vue Storefront.
18 country storefronts
6,000 products
Mayzing logo
Mayzing 🇬🇧
Senior PM
2019–2021
I owned seller experience and built Shopify, WooCommerce and Etsy integrations for a print-on-demand platform serving more than 300 sellers. New sales channels and a luxury, celebrity and influencer vertical increased revenue volume by 20%. I also restructured Fulfillment around ownership of supplier-assignment logic, reducing logistics cost per order by 35% and delivery-related support tickets by 85%.
300+ sellers served
+20% revenue volume
−35% logistics cost per order
−85% delivery-related tickets
OLX Europe logo
OLX Europe 🇪🇺
Senior PM
2017–2019
I led two real-estate squads serving more than 10,000 agencies and 350,000 listings per month across Portugal, Poland, Romania and Ukraine, covering seller tools, CRM, billing, reporting and anti-fraud. I reduced buyer-side bounce rate by 50% by redesigning ad posting and XML feed/API ingestion.
10,000+ real estate agencies
350,000 listings per month
−50% buyer-side bounce rate
Farfetch logo
Farfetch 🇵🇹
Senior PM
2017
I led personalization work for a luxury-fashion marketplace. Contextual preference collection and A/B testing of recommendation algorithms increased add-to-cart rate by 15% and conversion by 5%, while increasing the share of users with segmentation data by 25%.
+15% add-to-cart rate
+5% conversion
+25% users with segmentation data
Brasil/CT logo
Brasil/CT 🇧🇷
CPO & CTO
2010–2016

I co-founded and scaled an e-commerce and loyalty business to US$100 million in annual revenue, 50,000 monthly orders and 10 million users, leading 34 full-time employees across product, engineering and UX.

We delivered loyalty programs for Santander, Visa, Mastercard, Multiplus, Unilever and Whirlpool, and full-commerce services for Unilever, Avon, Korres, Disney, Mattel, Ambev and Kopenhagen across storefronts, payments, catalog management, logistics and customer service. I also built an online travel agency processing more than 4,000 bookings per month.

US$100M annual revenue
10M users
50,000 orders per month
34 full-time employees led
Earlier career
Product management at major media and internet companies, including Globo.com, Yahoo! Brasil, iG and iBest, spanning video platforms, communities, search and internet-access software.

What I've Shipped

PPRT (Papo Reto / Point Perfect Reading Tool)

An AI read-later app that turns saved links into synthesized Topics using embeddings, semantic clustering and bilingual multi-source synthesis. Live and in validation with approximately 35 users.
Cloudflare Workers · D1 · Vectorize · React 19 · Gemini · OpenRouter

Submusica

A revived DJ equipment and Brazilian electronic-music publication with approximately 5,000 monthly visitors. Its workflow extracts source material and generates drafts in a custom editorial voice, with human review before publication.

AI Product Advisory Council

An AI advisory app for business decisions using CrewAI to orchestrate four executive personas. Tested alongside the DJ council with approximately 15 users across both apps.
CrewAI · Python

AI DJ Career Council

An AI advisory app for DJ career decisions, using custom Python orchestration for eight specialist personas. The approximately 15 test users are shared across this app and the Product Advisory Council.
Custom Python orchestration

OmniGive Donation Form

Headless donation form that replaced Donorbox's 10-year-old core product: 8% → 15% conversion and +12% average donation value.

Live Kiosk (Card Reader App)

iOS and Android app for in-person card and digital-wallet donations, including self-service kiosk giving at events, museums and places of worship. It processed more than US$5 million; adopting organizations saw an average 157% increase in monthly giving.

Core competencies

AI product development
Multi-agent orchestration, CrewAI, custom agent workflows, prompt and context design, LLM integration, task-specific routing, embeddings, semantic clustering, vector databases, multi-source synthesis, human review, output checks
AI mentoring & enablement
Tool adoption, practical problem-solving, AI-assisted content and development, local model setup, low-cost AI workflows
Product leadership
Product strategy, discovery, market research, competitive analysis, go-to-market strategy, team design, hiring, mentoring, OKRs, roadmap planning
Payments & analytics
Payments, checkout optimization, local payment methods, A/B testing, product analytics, funnel analysis
Platforms & architecture
SaaS, e-commerce, marketplaces, headless MACH, API-first architecture, CommerceTools, Amplience, Algolia, Vue Storefront
AI tools & technologies
Hermes Agent, OpenClaw, Codex, Claude Code, DeepSeek, OpenRouter, oMLX, Gemini · Python, React, Cloudflare Workers, D1, Vectorize, Phrase, Smartcat
Domains
AI · SaaS · Fintech · E-commerce · Marketplaces · Nonprofit Tech · Media
Languages
Portuguese (native) · English (fluent)

Education

Professional development

AI Certification: Agents & Workflows
Maven
2026
Become an AI Builder in a Day
Section
2025
Stripe Sessions
Stripe
2025
Jobs to Be Done & Product Strategy
Joe Leech
2021
Lean Startup
Eric Ries
2014
Agile Product Ownership & Discovery
Jeff Patton
2010
Business Management Extension
Fundação Dom Cabral
2010

Academic education

Administration studies — no degree awarded
Brazilian Air Force University

Let's talk

Open to Senior / Principal Product Manager, Group Product Manager, and Director / Head of Product roles — SaaS, fintech, e-commerce. Also open to select consulting and advising startups on product strategy and AI adoption.